Mission Statement

"To meet and exceed our customer's expectations in all phases/steps of their building investment from their vision to our follow up service and warranty registration."

*Customer Vision
*Discovery of customer needs
*Associate assignment
*Detailed discovery of customer's needs
:Customer tour
*Planning
:Apply customer vision to facility
:Foundation type
:Type of application
*Quoting
:Calculate all choices
:Consult customer with all recommended options
*Sale
:Bid proposal
:Contract
:Time and material agreement (if required)
:Down payment
*Open customer file
*Ordering
:Endwall acceptance signoff
:Submit order with Cover-All DCS
:Clean order receipt and SO assigned
*Coordination of project
:Order
:Sub orders
:Wet Stamps and load calculations ( if required)
:Subcontractor meeting(s)
:Foundation approvals
*Delivery
:Load notice
:Accept delivery with no transport damage
:Progress payment
*Construction
:Construction meeting
:Installation team with introduction
:Warranty photos and ID numbers
:Final payment
*Customer Occupancy
*Follow up warranty services and registration
*Confirm customer satisfaction